4dtoto Privacy Policy — User Personal Information Protection
This Privacy Policy explains how 4dtoto collects, stores, uses, and protects your personal information as a user of our platform in Malaysia. Your privacy is our priority.
Last Updated: January 2026
Types of Information We Collect
When you register or use the 4dtoto platform, we collect various categories of information to ensure our services run smoothly and securely. This information is organised into several key categories:
- Account Information Username, email address, password (stored in encrypted form), date of birth, and basic profile information provided during registration.
- Payment Information Deposit and withdrawal transaction details in MYR (RM), bank name, account number registered for withdrawals, and transaction records. We do not store credit or debit card numbers directly.
- Device & Browser Information IP address, device type, operating system, web browser, screen resolution, and language settings. This information is collected automatically when you access the platform.
- Usage Data Betting history, pages visited, session duration, in-platform actions, and game preferences. This data helps us continuously improve the user experience over time.
How We Use Your Information
Your information is used to manage your account, process deposits and withdrawals in RM, verify user identity, resolve any transaction disputes, and provide effective customer support.
We analyse usage patterns to detect unusual activity, prevent fraud, protect accounts from unauthorised access, and ensure the integrity of all financial transactions on the 4dtoto platform.
Usage data helps us understand the needs of Malaysian users, improve interface design, enhance platform performance, and develop relevant new features.
We use your email to send important notices about your account, terms updates, transaction confirmations, and service-related information. You may opt out of promotional communications at any time.
Use of Cookies and Tracking Technologies
4dtoto uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Essential Cookies: Required for core platform operations such as login authentication and session security. These cookies cannot be disabled.
- Functional Cookies: Saves your preferences such as language and display settings so your experience is more personalised on future visits.
- Analytics Cookies: Helps us understand how users interact with the platform for internal service improvement purposes.
- Cookie Controls: You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect platform functionality.
Data Storage, Security & Information Sharing
All personal information collected by 4dtoto is stored on servers protected with SSL encryption and industry-standard security measures. Access to user information is restricted to authorised personnel only. We retain your information for as long as your account is active or as needed to provide our services, meet legal obligations, or resolve any outstanding disputes.
4dtoto does not sell or rent your personal information to any third party for marketing purposes. We may share limited information with payment service providers who assist in processing your RM transactions, or with authorities when required by law. All third parties working with us are bound by strict confidentiality obligations.
User Rights & How to Contact Us
As a 4dtoto user, you have certain rights regarding your personal information. We fully respect and support the exercise of these rights.
- Right of Access
- You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification
- If your information is inaccurate or incomplete, you can update it through your account settings on the platform or by contacting our support team.
- Right to Erasure
- You may request to close your account and have your personal information deleted, subject to any applicable legal retention requirements.
- Right to Opt Out of Promotional Communications
- You can opt out of promotional emails at any time via the unsubscribe link in the email or through your account settings.
For any enquiries, requests, or complaints regarding this Privacy Policy, please reach out to our team:
Email: [email protected]
We will endeavour to respond to every enquiry within a reasonable timeframe. For additional information, visit the FAQ us.
Have other questions about the platform? Check out the help page or create a new account.